1. Introduction

Puja Eye Hospital (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit drpujasheth.com.

2. Information We Collect

We may collect the following types of information:

Name, phone number, and email address when you fill out a contact or appointment form
General location information (city/region)
Browser type, IP address, and pages visited (via cookies and analytics tools)
Any messages or queries you submit through the website

3. How We Use Your Information

We use your information to:

Confirm and manage appointment bookings
Respond to your queries and provide patient support
Send appointment reminders (via call, SMS, or WhatsApp)
Improve our website and services
Comply with legal and regulatory obligations

We do not use your personal information for unsolicited marketing without your consent.

4. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous analytics data (e.g., via Google Analytics). You can disable cookies in your browser settings; however, some features of the website may not function properly as a result.

5. Google Ads & Analytics

We use Google Ads and Google Analytics to understand how visitors interact with our website. These tools may collect anonymized data about your visit. You can opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only:

With our clinic staff for appointment management
With trusted service providers (e.g., website host, analytics provider) under strict confidentiality
When required by law or legal process

7. Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for communications at any time
Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at pujaeyecare@gmail.com.

10. Children’s Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to:

Puja Eye Hospital, AEC 4 Rasta, Naranpura, Ahmedabad, Gujarat 380013

Email: pujaeyecare@gmail.com

Phone: +91 78780 17121